Privacy Policy

Welcome to Holistic Helps. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect We may collect the following types of personal information:

Personal Details: Name, email address, phone number, and other contact details.
Service-Related Information: Information shared during consultations or through forms.
Payment Information: Details necessary to process payments.
Website Usage Data: Information collected via cookies and analytics tools.

2. How We Use Your Information We use your information to:

Provide and personalise our services.
Process payments and manage bookings.
Communicate with you regarding your services.
Improve our website and service offerings.
Comply with legal obligations.

3. Sharing Your Information We do not sell or share your personal information with third parties, except:

When required by law.
To service providers assisting us in delivering our services (e.g., payment processors).
With your consent.

4. Data Protection We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

5. Your Rights Under POPIA, you have the right to:

Access your personal information.
Correct or update your information.
Object to the processing of your data.
Request deletion of your personal information.

6. Cookies Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be communicated on our website.

8. Contact Us For questions or concerns about this policy, contact us at:

Email: thomas@holistichelps.co.za
Phone: +27 79 879 4428